The Success Of Human Resource Department



The success of human resource department

The human resources department (HR) is a core component of every business success. It is mandated to select, manage and reward the human resource. Motivated staff means a happy customer hence increase sales. This department has seen changes over the years especially with the advancement of technology. The human resource department of the 1950s is different from what we have today. Even with the change, the common factor of the past and present human resource department is working towards the success of the business. Then how do you know the department is performing?

It should contribute in attaining all the goals of the business.

Every business should have targets, whether quarterly or annual targets. For these targets to be realized, every sector of the business should contribute. The human resource should align all the personnel towards achieving the targets.  A marketing initiative should not be left to the marketing department alone, but every member of the staff should play a role. The human resource manager has to play a big role of interlinking every department towards the marketing initiative.

All personnel should feel part of the business.

It is the work of the human resource manager to see the need of every staff is taken cared. That mean, the human resource department should be a place where personnel are made to feel like they own the business. If you own something, you give your best to make it better. Personnel who feel a sense of ownership will always work towards the growth of the business. If the staffs are demoralized, not performing, then the human resource department is failing on its work.



Core of Finance Management – Profit or Bottom Line


The core of finance management is the ability of every employee in the organization to understand the impact of every decision they make; and to take only those actions that will strengthen the Bottom Line.

If you think your decision has the power to affect the Bottom Line of your organization, then you are a Finance Person. Many non-finance managers, they think they are not finance person. Wrong!

For example let us say a salesman wants to sell a pen for $10 and he approaches a potential client and says Sir, this is the best pen in the world and we are selling it for $10.And the customer would say well that is a very good pen, I am sure I will need it but I need 100 pens but my budget is only $800. This means the salesman has to decide whether to sell the pen for $8 or say no to the deal. The decision the salesman is going to make is not a salesman’s decision. It is a finance decision.

When an HR manager is being approached by an employee for a promotion, a hike in salary or for bonus the decision the HR manager is going to take is not going to be just an HR managers’ decision. It is going to be a finance decision, because if she decides to give bonus and increment the salary then it is going to impact the Bottom Line of that organization.

When the Admin manager is asked – How much stationary do you want for the next financial quarter? If she has got already much stationary lying in the cupboard and still she goes and orders more it is going to affect the Bottom Line of the organization. If she knows how stringently they should be using the stationeries and cut down on printing and paper and other small things, it is definitely going to have a positive impact on the Bottom Line. So those decisions are not just Admin Managers’ decisions. They are finance decisions.

When the management asks the Warehouse Manager – How much inventory do you need for the next month or next financial quarter? This will depend on how much they have in the inventory and how much they can sell by coordinating with the Sales Manager. Finally the Warehouse manager will come up with a number. The number he is going to come up with is not just a Warehouse manager’s decision. It is a finance decision. If he goes on and orders more stock than it is required then money will be lying in form of inventory or stock in the warehouse.

Let us take example of retail. If a particular shirt is not been sold for some time and the Retail Manager decides to put a tag 10%, 20% or 50% discount. The Retail Manager is not just taking a Retail Manager’s decision. He or She is taking a finance decision.

What I am trying to say here is, if you think your decision has got the ability to impact the Bottom Line of your organization, and then you are a finance person. It is a common mistake that people do by thinking that only accountant and book-keepers are responsible for taking finance decisions. In fact even in large organizations people think finance decision is the responsibility of finance department. But what actually happens in the finance department is just the book-keeping and accounting.